IT Support
We provide a range of IT support services to cover all aspects of your IT systems.
Reactive and Proactive Support
From a single point of contact we can offer your business a full range of reactive services including:
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Hardware Maintenance for Servers, PCs and Printers
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Desktop Support and Management Services
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Network Support and Recovery Services
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Microsoft Operating System Support
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Pegasus and Advanced Applications Support
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Microsoft Office Support
We also offer a proactive daily health check service. The Daily Health Checks are a start-of-day sweep that spots small problems early so that we can fix them before they become big problems. They provide:
- Backup Complete Checks – to ensure data is protected
- Anti-virus Pattern File Checks – to make sure they’re right up-to-date
- A Disk Consumption Rate Check – to spot if something’s eating disk space
- An Exchange Information Store Size Check – to ensure you don’t crash into the pre-set limit
- Disk Health Checks – to look for disk warnings before a crash
- Critical Event Reporting – so we can easily view your critical events in one simple report
We will alert you immediately if there is a problem and advise/arrange the necessary action to resolve the issue.
Remote support
As well as all of the services listed above, at Perrywell we can offer remote support, which allows our IT specialists to view and control your computer device remotely. Remote support allows activities such as general maintenance, updates and software installations, support with technical issues and general troubleshooting queries to be carried out away from the office – perfect for home working and multi-site offices.
Get in touch and speak to our friendly team about our IT services
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Providing IT services in Birmingham, Worcestershire, Warwickshire and beyond.
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