IT Support West Midlands
We provide a range of IT support services to cover all aspects of your IT systems.
Without the right IT support, even minor issues can cause major disruption. From slow systems to data loss, technical problems reduce productivity, increase costs and create risk.
Perrywell provides reliable, expert IT support in the West Midlands, helping businesses maintain performance, reduce downtime and grow with confidence. Our services are trusted by companies across the region for their responsiveness, flexibility and technical strength.
Proactive and reactive IT support in the West Midlands
We offer fully managed IT support in the West Midlands, covering everything from reactive troubleshooting to long-term IT planning. Whether you are a small business, an SME or a multi-site operation, we tailor our support to match your exact requirements. Our services include:
Hardware Maintenance for Servers, PCs and Printers
Desktop Support and Management Services
Network Support and Recovery Services
Microsoft Operating System Support
Pegasus and Advanced Applications Support
Microsoft Office Support
Our team combines local presence with enterprise-grade expertise, making us one of the most trusted IT support companies in the West Midlands.
Daily monitoring and system health checks
Our daily system health checks are included in every managed service agreement. These proactive checks help identify and fix issues before they affect your business. We monitor:
- Backup Complete Checks – to ensure data is protected
- Anti-virus Pattern File Checks – to make sure they’re right up-to-date
- A Disk Consumption Rate Check – to spot if something’s eating disk space
- An Exchange Information Store Size Check – to ensure you don’t crash into the pre-set limit
- Disk Health Checks – to look for disk warnings before a crash
- Critical Event Reporting – so we can easily view your critical events in one simple report
We will alert you immediately if there is a problem and advise or arrange the necessary actions to resolve the issue.
Remote IT Support West Midlands
We also provide remote IT support in the West Midlands, enabling our certified technicians to resolve most issues without an on-site visit. This helps you reduce wait times and maintain full service, no matter where your team is based. Our remote support includes:
- System maintenance and updates
- Software installations and configuration
- End-user troubleshooting
- Hybrid and remote working support
- Multi-location systems management
Our remote service covers businesses across Birmingham, Redditch, Worcestershire, Warwickshire, and throughout the West Midlands.
Why choose Perrywell?
With over 35 years of experience, Perrywell is one of the most established IT companies in the West Midlands. We deliver managed services and specialist support to organisations across the region, combining technical excellence with a practical, responsive approach.
As a leading choice among IT companies Midlands businesses rely on. We offer:
- Scalable support for growing businesses
- Strategic advice, not just reactive fixes
- A local team that understands your sector
- Transparent pricing and service-level agreements
- A long-standing reputation for reliability and results
Whether you are looking for day-to-day helpdesk support or a full IT strategy, Perrywell is here to help.
