What Services can we provide for you?

Perrywell understand how important it is to have the best service and support from your hardware/software supplier. Many companies can not justify the cost of their own IT department and therefore rely on their supplier for services such as Training, Software Support, Consultancy and the Hardware Maintenance of their computer equipment.

The following are just a few of the reasons that make Perrywell amongst the best in their field:

Hardware and Software Support

  • Perrywell have a team of qualified personnel for Microsoft Software, Pegasus Opera/Opera II and Sage Line 100/MMS software support.
  • A Call Logging system is utilised to ensure all software support telephone queries are given an informed response within a maximum of four working hours.
  • All support personnel have full experience in Microsoft Windows Operating Systems.
  • Electronic modem links direct to site for Remote Technical Support can be established.
  • Hardware Maintenance contracts ensure a qualified engineer on-site within 8 working hours of receiving notification of a hardware problem. If the problem can not be resolved on-site, Perrywell will provide loan equipment, wherever possible, for the period equipment is away.
  • Perrywell Computer Systems Ltd are committed to fully supporting the investment their clients have made and aim to provide a quality service to prevent costly down time.

Training and Education

  • Perrywell Computer Systems Ltd can offer experienced and professional personnel to cater for a multitude of training requirements.
  • Courses are available either on-site or within our Wixford facilities.
  • Each training session is comprehensively structured to ensure that every level of computer user, from introductory through intermediate to advanced, will be ideally catered for.
  • Each delegate is provided with a full set of training notes to take away for any future reference.

Products

Perrywell have a policy of providing tried and tested Hardware and Software products from the industry's leading manufacturers.

Hardware

  • Hewlett Packard/Compaq
  • IBM
  • Toshiba
  • Sony
  • Epson
     

Software

The software Perrywell provide is not just capable of handling accounting solutions, they also provide solutions for networking, e-commerce, office utilities, program and data backup, virus defence software and graphics solutions.

  • Pegasus Opera II
  • Sage Line 100/MMS
  • Sage Line 50
  • Microsoft Server 2003 and Terminal Services
  • Microsoft Windows XP Prof.
  • Microsoft Small Business Server 2003
  • Veritas Backup Exec.
  • McAfee Antivirus
  • Command Antivirus
  • ACT! CRM